At Zeekai, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
Information We Collect
We may collect the following information:
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Order and Transaction Information
- Device and Browser Information
- IP Address and Website Usage Data
- Any information you voluntarily provide while using our website
Payment Information
For your security, we do not store your debit or credit card details, CVV, banking credentials, or other payment information. Payments are securely processed through trusted third-party payment providers.
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate order confirmations and shipping updates
- Improve our website, products, and services
- Personalize your shopping experience
- Detect and prevent fraudulent activity
- Comply with applicable legal and regulatory requirements
- Send promotional communications (only where permitted or with your consent)
Sharing Your Information
We may share your information with trusted third-party service providers, including:
- Payment Processing Partners
- Shipping & Logistics Providers
- Website Hosting and Technology Providers
- Analytics and Marketing Services
- Government or Regulatory Authorities when required by applicable law
We do not sell, rent, or trade your personal information to third parties.
Cookies
Our website uses cookies and similar technologies to improve website performance, remember your preferences, analyze traffic, and enhance your browsing experience.
You can manage or disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain website features.
Your Rights
Depending on your location and applicable privacy laws, you may have the right to:
- Access your personal information
- Correct or update inaccurate information
- Request deletion of your personal information
- Withdraw consent where applicable
- Opt out of marketing communications
- Request a copy of the information we hold about you
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Data Security
We implement appropriate technical and organizational security measures to help protect your personal information. While we strive to safeguard your data, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. Any updates will be posted on this page with immediate effect.